Services

Managed Services

Expert-Led Support for Sales & Distribution Operations in Manufacturing

Expert-Led Support for Sales & Distribution Operations in Manufacturing

At DMS Software Engineering, we provide end-to-end Managed Services for multinational manufacturing organizations operating in Sri Lanka. With a focus on secondary sales and distribution management systems, we help enterprises achieve operational continuity, data accuracy, and strategic insights by supporting complex enterprise platforms such as Accenture NewsPage and SAP.

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DMS Office

What We Do

We manage, operate, and optimize business-critical sales and distribution systems for high-volume consumer goods and manufacturing clients. Our end-to-end solutions ensure seamless performance, from order processing and inventory management to logistics coordination and real-time analytics. By leveraging cutting-edge technology and industry best practices, we align these systems with your business goals—driving efficiency, reducing operational costs, and enabling scalable growth. Whether you’re a local enterprise or a multinational corporation, we deliver the reliability and precision your sales and distribution networks demand.

Areas of Expertise

Secondary Sales & Distribution Management

We provide functional and technical support for Accenture NewsPage, one of the most widely used distribution management systems in FMCG and retail supply chains.

Route-to-market support

Design and optimize distributor networks for maximum coverage.

Distributor portal operations

Streamline order placements, payments, and communications.

Sales performance tracking

Real-time analytics to monitor reps, outlets, and promotions.

Order and stock management

Inventory visibility and automated replenishment.

Master Data Management for SAP

We ensure high-quality and consistent master data across product, pricing, customer, and location hierarchies.

Material/pricing master upkeep

Ensure accurate product hierarchies and pricing rules.

Customer/vendor master maintenance

Clean, validated records for all partners.

Change control processes

Audit trails for all data modifications.

SAP integration/validation

Seamless sync with other enterprise systems.

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Who We Support

Our Managed Services team works closely with global supply chain teams, local distribution partners, and field sales operations to ensure synchronized performance across all levels.

We currently support:

Multinational Manufacturing Companies

Streamlining complex, multi-plant payroll and compliance across borders

FMCG and CPG Brands

Tailored solutions for high-volume, seasonal workforces and distributor networks

Large Distribution Networks

Automated payroll for last-mile delivery teams and route-based employees

Cross-border Operational Teams

Unified payroll systems for regional HQs and local subsidiaries

Our Value Proposition

Deep understanding of distribution domain

Decades of hands-on experience optimizing FMCG/retail supply chains, from warehouse to last-mile delivery.

Functional expertise in NewsPage and SAP SD/MM modules

Certified proficiency in configuring and troubleshooting mission-critical distribution and material management systems.

Local language and cultural alignment

On-the-ground teams fluent in regional nuances, ensuring smooth user adoption and compliance.

Trained professionals with FMCG and manufacturing background

Domain-savvy experts who speak your industry’s language and anticipate operational pain points.

Flexible support models – onsite, remote, or hybrid

Tailored engagement options to match your IT infrastructure and security requirements.

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Our Capabilities Include

Daily operational support and system monitoring

Proactive system health checks and real-time issue resolution to minimize downtime.

User access and authorization management

Secure role-based permissions to protect sensitive data while ensuring workflow efficiency.

Troubleshooting data issues and transactional errors

Rapid diagnosis and correction of system errors to maintain data integrity.

Periodic master data audits and cleansing

Regular reviews to eliminate duplicates, inaccuracies, and outdated records.

Reporting and dashboard support

Custom analytics and real-time insights for informed decision-making.

Liaising with global IT and support teams

Seamless coordination between local operations and international stakeholders.

Outcome-Driven Benefits

Reduced downtime and faster issue resolution

Minimize disruptions with proactive monitoring and rapid troubleshooting to keep operations running smoothly.

Accurate sales and distribution data

Ensure reliable reporting and analytics with error-free transaction records and validated information.

Better decision-making with clean master data

Eliminate guesswork with consistent, up-to-date product, pricing, and customer hierarchies.

Improved coordination between business and IT

Bridge gaps with aligned workflows and clear communication channels for seamless operations.

Cost savings through resource optimization

Maximize efficiency by streamlining processes and reducing redundant tasks or manual interventions.

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Ready to Optimize Your Sales & Distribution Support?

Let our managed services team become your extended arm to ensure operational efficiency and system performance in a demanding enterprise landscape.